Raccoon Mountain Caverns Campground (Tennessee)
Raccoon Mountain Caverns Overview
Raccoon Mountain Caverns & Campground is located just outside of Chattanooga and is home to Tennessee’s “highest rated cave” (TripAdvisors #1 Thing To Do in Chattanooga). The campground also offers spectacular views of both Lookout and Raccoon Mountain.
Accommodations include full service RV sites and cabins (from primitive to premium). Group camping is also available. Campground amenities include flush toilets, showers, laundry facilities, dump station, a swimming pool, playground, fitness room, playground, basketball court, camp store/gift shop and a dog park. There’s also a clubhouse and of the main attraction – the Crystal Place Walking Tours and Wild Cave Expedition Tours. Gem panning is also available!
You may also like South Cumberland State Park.
Make a Reservation for Raccoon Mountain Caverns
Amenities
- BBQ Grills
- Camp Store
- Dog Training Area
- Drinking Water
- Dump Station
- Electrical Hookup
- Fire Pit
- Fire Rings
- Firewood Available
- Gift Shop
- Grills
- Ice
- Laundry
- Pets OK
- Propane
- Restrooms (Flush Toilets)
- RV Hookups
- RV Park
- Showers
Activities
- Biking
- Bird Watching
- Cave Tours
- Caves
- Hiking
- Mountain Biking
- Nature Trails
- Picnicking
- Stargazing
- Swimming
- Swimming Pool
- Walking Trails
- Wildlife Viewing
Regions
Campsite Types
- Group
- Primitive
- RV
- Tent
- Trailer
Season:
Year Round
Elevation:
721
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Raccoon Mountain Caverns Photos
Raccoon Mountain Caverns Comments & Reviews
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Great place. Clean, well kept, helpful/friendly staff
Refused check in to cabin based on a policy that is not documented anywhere
The customer service at this campground is completely unacceptable. I booked a cabin three months in advance for my son to stay at Raccoon Mountain Campground while attending a music festival in Chattanooga. I told them when I booked the cabin that he was 20 years old and was not told that they had a minimum age requirement of 21 years old.
They drove from Maryland to Tennessee and when they arrived at the campground to check into the cabin they were informed that they could not check in, because he was not 21. The manager said that it was “in the paperwork”; we immediately checked the email confirmation and it says nothing about a minimum age requirement. We have also checked their policy page on the website, and again it is not listed there either. The manager was very confrontational and condescending to them, stating that it is a policy at all campgrounds and hotels that you have to be 21 years old, which I can tell you is not accurate. I fortunately was able to book them a cabin at another campground in the area, who had no issues with him not being 21.
I personally called and spoke to the manager at Raccoon Mountain to try to reach a resolution where I take full responsibility for the cabin, who literally told me that she does not care about where they are going to stay that is not her problem. They originally refused to provide a refund, but changed their stance once we made it clear that it is not stated in the confirmation email or their website.
This could have been handled much better than it was by the staff. Luckily, other campers who were in the office at the time approached him outside to express to them how much they were taken back by the treatment they received and gave them the recommendation for the other campground in the area. When I was speaking to the other campground about the experience, they told me that Raccoon Mountain has been going through a series of management changes and he has heard numerous complaints about them. I would recommend looking into other campgrounds in Chattanooga and staying away from Raccoon Mountain.